1. What do we do?
GEVERS refers to the companies within the GEVERS Group (including GEVERS Legal SA/NV, GEVERS Patents SA/NV, GEVERS Belgium SA/NV, GEVERS & ORES SA, GEVERS SA, R-Port SA) and offers services within its framework of:
- its advisory, support and representation assignment;
the drafting of documents with a view to obtaining, maintaining, exploiting and/or defending its intellectual property rights and other ancillary rights;
- certain questions related to the foregoing.
In order to guarantee our high-quality service, we collect and process personal data. This Privacy statement describes what this processing precisely entails.
2. What personal information do we collect?
a. Data you provide to us voluntarily
When you use our services, we are legally obliged to process your identification and payment data and other necessary data within the context of the service we provide.
We also collect data when you contact us. You may have shared this data for instance, through an application form on the website, via our job site, by telephone, e-mail or via our social media accounts.
b. Data we collect
The data we collect ourselves are primarily linked to your service contract and thus for us to be able to perform it properly.
If you are not yet a client of ours, but you already have contacted us, we collect your data to prepare a preliminary file.
We also collect data that maps your user experience on our website. Please see ‘Our cookies’ to find out more.
c. Data we receive from third parties
In order to optimise our service and to create a well-rounded, customised service package, we use public registers and publicly available sources.
We also call upon credit rating agencies and credit institutions, such as debt collection agencies, for payment services and payment follow-up.
We work together with specialised HR companies to fill job vacancies.
3. Why do we collect this data?
The data we collect is stored in the files of GEVERS, the data controller.
- This to optimise the execution of your service contract, or to properly follow up your questions. These include information requests through any channel and the submission of complaints.
- Or to be able to better deploy our products and services over the long term and to optimise their performance, in particular. This allows us to tailor our range of services to your needs and wishes. We use your personal data within this context to inform you about this.
- And in order to comply with legal obligations, such as accounting, fiscal and legal obligations.
4. How long do we store your data?
We store your data for as long as required for the execution of your service contract.
Upon termination of your contract, we continue to store your data for a period of 5 years. This is to assist you more efficiently if new or supplementary requests arise within this period. We are also pleased to inform you about innovations on the market and how our services are evolving.
There are, of course, a number of legal obligations with regard to the storing of data. This concerns such things as contract terms and dates. In this regard, a mandatory period of 7 years applies in Belgium, 6 years in France and 10 years in Luxembourg. In case of a dispute, Belgium, France and Luxembourg stipulate that data must be stored for a period of 10 years after the termination of your service contract. This only concerns your contract, the accompanying invoices and any complaints submitted. Access to these data is restricted and used for this purpose only. Thereafter, this data will be deleted or anonymised.
If you have submitted an application for a job, and you were not selected, we will keep your data for no more than 4 weeks after the end of the application procedure. If you indicate that you wish to be kept informed of related positions, we will keep your data for up to 1 year.
5. Do we pass your data on to third parties?
We only pass your data on to third parties in the context of your service contract and/or to be able to carry out our assignment. Any such third parties work solely on our behalf to guarantee the service, for instance, our affiliated commercial partners. The passing of data is limited to this data they actually need to complete the task for which they have been designated. We ensure that they manage your data securely and respectfully and that contractual safeguards govern these transactions.
In the event of non-payment, your identification and payment details and payment habits will be passed on to a recognised credit institution or debt collection agency, responsible for such follow-up.
6. How do we protect your personal data?
The security of your personal data is a major priority for us. We use various security technologies and procedures to adequately protect your personal data against unauthorised access, use or disclosure. For instance, we store your personal data on computer systems with limited access and housed in secure buildings. We also ensure that only selected people have access to that specific data necessary to perform their duties.
7. What are your rights?
- Information and access to your personal data: You have the right to receive information about whether or not personal data is being processed, and where that is the case, for what purposes. In this context, you also have the right to inspect all data we collect and process about you, even if this data comes from third parties. We provide this information in a language and format you can read and understand.
- Rectification of data: You have the right to have your inaccurate, incorrect, inappropriate or outdated personal data to be rectified.. If you know about changes to your personal data, such as a new e-mail address or physical address, please inform us as soon as possible so we can guarantee our services.
- Erasure of data: Sometimes called the right to be forgotten. You have the right to obtain the erasure of your personal data in certain cases. This for instance in the context of a consent you have withdrawn; if your data is processed unlawfully or if it is legally enforceable. However, you should also understand that we cannot always erase all data due to existing legal obligations.
- Objection to the processing of personal data: In certain cases, you can indicate that your data may not be processed. For instance, this may be if the processing is based on legitimate interest, in the case of profiling (which is not related to your service contract) or in the case of direct marketing.
- Right to restrict the processing of your personal data: You have the right to have the processing of your data restricted if the data we hold about you appear to be inaccurate, but only during the period allowed for correcting this data. Or if the processing is unlawful, but you do not wish to have the data erased. Or in the event that the legitimate interest to which we refer is unfounded and your right to object to the processing has not yet been completed.
- Objection to automated decision-making and profiling: Please note that we do not do this and that this right is only mentioned for information purposes to give you a complete picture.
- Portability of the data: You have the right to receive the personal data in a structured, commonly used and machine-readable form. This only applies to the data that you have provided to us consensually or contractually.
You can exercise all these rights by contacting our Privacy and Data Protection Officer stated in point 10.
8. Our cookies
They are primarily intended to increase and optimise the user experience. There are different types of cookies, each with a different type of function.
We only use functional and analytical (statistical) cookies. These ensure that our website works properly.
Functional cookies are crucial for the proper functioning of the website, for instance, to remember you when you next log into your account and to remember your language.
Analytical cookies ensure that your user experience on our website can be improved, since they are based on the analysis of how visitors use our website (e.g. Google Analytics).
We do not use any advertising or tracking cookies on this website.
9. Privacy statement changes
It may occur that this Privacy statement must be updated due to new services and/or new developments within our organisation, or because, for instance, new processing activities are introduced. At the very end of this document, you can find the date on which our Privacy statement was last updated.
10. Point of Information
Do you have a question, comment or complaint regarding the processing of your personal data by GEVERS or do you wish to exercise any of your rights? Then please contact our Privacy and Data Protection Officer at firstname.lastname@example.org for Belgium and at email@example.com for France and Luxembourg.
If you have a complaint, you can also contact the respective authority in your country.
France: Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy TSA 80715, 75334 PARIS CEDEX 07, France, +33 (0)1 53 73 22 22. https://www.cnil.fr/en/home
Luxembourg: Commission nationale pour la protection des données (CNPD), 1 Avenue du Rock’n’Roll, 4361 Esch-sur-Alzette, Luxembourg, (+352) 26 10 60 -1. https://cnpd.public.lu/en.html
For your information: The information contained on this website is only intended for general information purposes. We are not responsible for the content of the websites to which we include links on our own website. More specifically, we are not responsible for the content and/or the Privacy statement on those websites.
Most recent update of the Privacy statement: 15 August 2019.